Privacy Policy

Last updated: 1/21/2026

Candleburg Co (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our website.

Information We Collect

When you visit our site, we may collect the following types of information:

Personal Information

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

We do not store or have direct access to your full payment details.

Device Information

We may automatically collect information about your device, including:

  • IP address

  • Browser type

  • Time zone

  • Pages you visit on our site

This information helps us understand how visitors use our site and improve your experience.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you about your order

  • Provide customer support

  • Improve and optimize our website

  • Send marketing or promotional emails (only if you opt in)

Sharing Your Information

We share your personal information with trusted third parties only as necessary to operate our business, including:

  • Payment processors

  • Shipping and fulfillment providers

  • Website and analytics platforms

These third parties are required to protect your information and use it only for the services they provide to us.

We may also share information if required by law or to protect our rights.

Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors interact with our site. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

Email Marketing

If you opt in to receive emails from Candleburg Co, we may send you updates, promotions, or product announcements. You can unsubscribe at any time using the link provided in our emails.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us.